Frequently Asked Questions
and Information for Retailers
Answers to many common questions are listed below.
But you can always reach us at firstname.lastname@example.org and we’ll assist you individually!
Wholesale Ordering Questions
Who can purchase merchandise wholesale from St. Thomas Greetings?
A. St. Thomas Greetings sells cards to verified retail store owners at wholesale prices. We do not wholesale to the public. If you own a store and are interested in placing an order, please complete this form to apply for an account.
How much do St. Thomas Greetings cards cost?
Our cards retail for $3.95, which is printed on each card. The wholesale price is $1.98, with cards sold exclusively in packs of a half-dozen (6) with envelopes for $11.85, or one dozen cards (12) for $23.70. (Prices are USD).
What are the specifics on cards shipped to retailers?
Each pack of six cards includes six A7 ivory envelopes along with a category header card. St Thomas Greetings cards are approximately 5” x 7” and printed on quality cardstock. Each card is printed in full color, on the front and inside.
What is your return policy?
It’s very important to us that our customers are happy with our product, and that our cards sell well for our retailer clients. If after a reasonable period of time a card design is not selling, you can exchange it for a design that will! Simply contact customer support to learn more.
In the rare event that your cards arrive damaged, give us a call. We will issue a UPS call tag to pick up the damaged cards and promptly ship you a replacement order.
Do you sell holiday cards?
St Thomas Greetings currently only offers “everyday” cards, for occasions such as Birthday, Thank You, Anniversary, etc. We do not offer holiday cards at this time but plan to expand into those collections in the future.
Where are your cards manufactured?
We’re proud of the fact that all of our products are printed in the USA. All cards are manufactured using wind-powered technology.
How can I receive a catalog?
Our catalogs are available in PDF form, and also hard copy. To download our catalog now, click here or email us for your digital copy. Want a paper copy? We’ll be happy to mail one out to you. Simply use our contact form or send an email to contactus@StThomasGreetings.com and request one.
How can I place an order with St Thomas?
There are several options available:
• Work with one of our sales representatives, if there is one in your area. Email us at contactus@StThomasGreetings.com or call us at (781) 403-7505. We will follow up and put them in touch with you for a personal appointment.
• To place an online order, request to open an account as a vendor. When you are approved, simply visit our website to view collections and create your order here. It’s that easy!
What is your order minimum?
We require a minimum order of $150 for opening orders. Reorders placed online must also reach a $150 minimum. For questions about opening and subsequent orders, please contact us by email or phone.
How long will it take for my order to arrive?
Arrival time will depend on your location. Shipments are made from Boston, Massachusetts, and orders almost always ship the day after we receive them. Customers usually receive orders within a week of placing them. If you wish to place a wholesale order for future shipment, just let us know.
How are orders shipped?
We use UPS or Fedex ground service for most orders. Shipments to Alaska, Hawaii or Canada will be made using the U.S. postal service.
How much does shipping cost?
Costs vary, depending upon the size of the order and the location. We use UPS or FEDEX to ship orders (unless shipping outside of the 48 contiguous states) and ship Ground unless you request an expedited order. Shipping charges generally range from $7.00 to $12.00 per package.
If you place an order online, you will be given an estimated cost for shipping.
How can I pay for my order?
Opening orders are accepted on a pre-paid basis only. Customers may use a debit or credit card when placing an order online, over the phone or through a sales rep. We accept Visa, MasterCard or American Express. You may also prepay with a check or money order. After your initial order is place, you may apply for Net 30 terms by completing a credit application.
Can I work with a sales rep?
Yes, you may work with a rep if one is available in your area. However, there are some parts of the country where we do not have representation yet. In that case, please order directly online from our website, or give us a call.
Do you sell cards outside the U.S.?
We currently ship to U.S. and Canadian retailers.
Can I order a display rack?
St Thomas offers 48-pocket and 72-pocket spinner racks. Card spinner racks are drop shipped by the manufacturer to your store location. We offer an “offset at retail” program. Order your rack filled with 6 cards per pocket, and you qualify. You will be charged for the cost of the rack and shipping. We will include free cards in your order that, when sold at retail, will recoup the cost of the fixture.
What about signage?
St Thomas will ship a free sign with our colorful logo with any order, upon request. Our signs fit perfectly on top of any spinner rack. If you place an order for a spinner rack, you will receive a sign with your cards.
Need to know anything else?
Please email questions to email@example.com Thank you for your interest!