Shipping & Returns

If you are purchasing single cards from St. Thomas Greetings, please review questions and answers about orders shipped out. If you are a wholesaler please scroll down to see more information regarding shipping and returns. For any additional questions please contact us directly.

How much does shipping cost for my order?

There is no charge for shipping to any location in the U.S. 

Do you have a return policy?

It’s very important to us that our customers are happy with our product. In the rare event that your cards arrive damaged, get in touch with us and we will ship a replacement order. 

How long will it take for my order to arrive?

It is our goal to get your order in the mail within 48 hours. Shipment is made from Massachusetts and times will vary depending on your location. All orders are shipping regular mail.

How are orders shipped?

We use the U.S. postal service for most orders. Where situation demands, we can use UPS of FedEx ground service.

Is my purchase guaranteed?

Yes, we guarantee satisfaction. If you are unhappy with your purchase, simply send your order back to us by return mail, and we will refund your purchase price. Customers are responsible for return postage. Returns may be sent to:
St. Thomas Greetings Cards, Inc
PO Box 920210
Needham MA 02492

What about damaged merchandise?

If your cards are damaged in transit, contact customer service at for instructions on making a claim and receiving replacement merchandise.

Wholesale Shipping & Returns Information

What is your return policy for wholesale orders?

It’s very important to us that our customers are happy with our product, and that our cards sell well for our retailer clients. If after a reasonable period of time a card design is not selling, you can exchange it for a design that will! Simply contact customer support to learn more.

In the rare event that your cards arrive damaged, give us a call. We will issue a UPS call tag to pick up the damaged cards and promptly ship you a replacement order.

How long will it take for my order to arrive? 

Arrival time will depend on your location. Shipments are made from Boston, Massachusetts, and orders almost always ship the day after we receive them. Customers usually receive orders within a week of placing them. If you wish to place a wholesale order for future shipment, just let us know.

How are orders shipped? 

We use UPS or Fedex ground service for most orders. Shipments to Alaska, Hawaii or Canada will be made using the U.S. postal service.

How much does shipping cost?

Costs vary, depending upon the size of the order and the location. We use UPS or FEDEX to ship orders (unless shipping outside of the 48 contiguous states) and ship Ground unless you request an expedited order. Shipping charges generally range from $7.00 to $12.00 per package.

If you place an order online, you will be given an estimated cost for shipping.